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Company Overview:

Jedify is a stealth-mode startup founded by successful entrepreneurs, focused on building a cutting-edge GenAI analytics product. Backed by top-tier VCs with a significant seed round, we are on a mission to create a world-class SaaS solution that leverages generative AI and large language models to deliver transformative value. We are looking for a passionate and experienced Solution Engineer to join our dynamic team and play a pivotal role in bridging the gap between sales and engineering.

Position Overview:

As a Solution Engineer, you will be a crucial link between our sales, engineering, and customer success teams. Your role will involve ensuring seamless integration of our product into client environments and driving product innovation by working closely with customers and internal teams. The ideal candidate has a strong background in SQL, business analysis, and customer-facing roles, with a proven track record in technical sales or solution engineering.

Key Responsibilities:

• Bridge Sales and Engineering: Act as the primary liaison between sales and engineering teams, guiding the product from pre-sales discussions through to post-integration support bringing a deep understanding of the business and customer needs to the table.

• Drive Product Improvement: Collaborate with engineering, sales, and customer success teams to refine processes and identify opportunities for product enhancement and innovation.
• Customer Success: Partner with customers during pre-sales and implementation to ensure rapid, seamless, and delightful product integrations, resulting in high customer satisfaction and loyalty.
• Technical Expertise: Leverage your deep technical knowledge to solve complex customer challenges, provide tailored solutions, and advocate for customer needs in product development.

Qualifications:

Professional experience: 5+ years as a Solutions engineer, Technical account manager or similar role at a data company or data oriented role.

• Technical expertise: 5+ years of experience in SQL, with a demonstrated ability to write complex queries that meet business objectives.
• Experience with Data Platforms: Hands-on experience with data platforms such as Snowflake, BigQuery, Databricks, and familiarity with ETL/ELT and BI systems.
• Business Acumen: Strong understanding of business data needs and the ability to translate those needs into technical solutions.
• Customer-Facing Experience: Previous experience in roles such as Data Analyst, Solution Engineer, or Presales Engineer, with a strong focus on customer interaction and satisfaction.
• Problem-Solving Skills: Ability to think critically, solve complex problems, and make informed decisions in a fast-paced environment.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Organizational Skills: Highly detail-oriented, organized, and able to manage multiple priorities effectively.
• Team Collaboration: Ability to work both independently and as part of a cross-functional team.

Preferred Qualifications:

• Experience in a startup or fast-growing tech environment.

• Experience with AI/ML or generative AI technologies.

• Familiarity with cloud environments such as AWS, Azure, or Google Cloud.

Benefits:

• Competitive Compensation: Attractive salary and benefits package, including substantial equity grants.

• Growth Opportunity: Be part of a rapidly growing company where your contributions have a significant impact.
• Cutting-Edge Technology: Work on innovative AI and analytics solutions that are at the forefront of the industry.
• Collaborative Culture: Join a supportive and collaborative team that values innovation and creativity.
• Work-Life Balance: Flexible working arrangements that support a healthy work-life balance.

If you are a highly motivated individual with a passion for AI and data analytics, and you thrive in a startup environment, we encourage you to apply and become a part of our exciting journey.